Extent and progression
Note how wide the sag is, when it was first noticed and whether it has changed.
A ceiling that is bowing, dropping or separating can indicate loss of support. Keep people clear if the movement appears active or severe, then provide CRP with photos, the affected room and your suburb.

The relevant factors can include the extent and shape of the sag, sheet condition, fixings, moisture, age, access above the ceiling and whether the movement is progressing. A cosmetic patch alone may not address the failure.
Note how wide the sag is, when it was first noticed and whether it has changed.
Assess separation, cracking, fastener patterns and the integrity of surrounding material.
Check for leaks, wet insulation or other conditions that may have contributed to movement.
| Pathway | When it may be considered | Qualification |
|---|---|---|
| Localised re-fixing assessment | Movement appears contained and the sheet may remain serviceable. | Assessment and written scope required |
| Section replacement assessment | A defined area appears compromised beyond reliable local re-fixing. | Assessment and written scope required |
| Broader replacement assessment | Sagging or support loss extends across a larger ceiling area. | Assessment and written scope required |
CRP reviews the symptoms, location, access and available photos.
The cause, extent, condition and repair boundaries are considered.
The quote should state the method, inclusions, exclusions, timing and price.
Work proceeds to the agreed scope, followed by the specified finishing and clean-up.
It can be. If the ceiling is moving, cracking rapidly, dropping debris or appears unstable, keep clear of the area and seek an urgent professional assessment.
The correct approach depends on material condition, fixings, framing and cause. Forcing it back without assessment can be unsafe or temporary.
Moisture can weaken ceiling material and add weight, but other causes are possible. The source must be identified.
Not always. The decision depends on the extent of support loss and whether the remaining material is sound.
Send the symptoms, location and photos if available. CRP will confirm service suitability and what is needed to quote properly.